LM Wellbeing Psychology Services
Welcome to LM Wellbeing Psychology Services. This document outlines the nature of the counselling services provided, your rights as a client, and the terms and conditions under which these services are offered. Please read this information carefully before proceeding.
1. Nature of Services
The services offered focus on psychological counselling and emotional wellbeing support, including relationship and marital concerns, work-life balance, and overall emotional wellbeing. These services are non-medical in nature. The practitioner is a Counselling Psychologist and not a Clinical Psychologist.
2. Not a Medical or Psychiatric Service
These counselling services do not include medical diagnosis, psychiatric treatment, or prescription of medication. If necessary, clients may be referred to a qualified psychiatrist or healthcare professional.
3. Confidentiality
All information shared during sessions will be kept confidential. However, confidentiality may be limited in cases involving risk of harm, legal requirements, or safety concerns. In corporate settings, only non-identifiable insights may be shared, and individual details will remain private.
4. Online Counselling Terms
Sessions are conducted via secure online platforms. Clients are responsible for ensuring a private environment and a stable internet connection. Sessions will not be recorded without consent.
5. Voluntary Participation
Participation in counselling is entirely voluntary. Clients have the right to ask questions, decline to answer, or discontinue sessions at any time.
6. Session Structure & Fees
Session duration and fees will be communicated in advance. Payment must be made prior to the session.
7. Cancellation & Rescheduling Policy
Sessions can be rescheduled with at least 24 hours’ notice. Late cancellations or no-shows may be charged in full.
8. Client Responsibility
Counselling is a collaborative process. Outcomes depend on participation, openness, and consistency. No specific results can be guaranteed.
9. Emergency Situations
This service is not suitable for emergency or crisis situations. In such cases, please contact local emergency services, a nearby hospital, or a qualified psychiatrist.
10. Consent to Proceed
By proceeding, you confirm that you have read and understood this agreement, agree to participate voluntarily, understand the scope of services, and consent to receive counselling from LM Wellbeing Psychology Services.